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Exchanges & Returns

 

Exchanges & Returns

Returns are accepted on non sale items for exchange or store credit only. Please follow the steps on the website to initiate the return process. Online orders that are returned are eligible for store credit if they are postmarked within 14 days of delivery. Any returns that are postmarked past 14 days from the delivery date will no longer be eligible for store credit and will be returned to the customer at the customers expense. 

All items must be returned in their original condition and with all tags attached. Gold & Grae will issue a store credit upon receipt of the returned items. 

Gold & Grae does not provide return shipping labels. The customer is responsible for all return shipping costs.

If you wish to exchange for a different size please contact me at goldandgrae@gmail.com or DM on Instagram @goldandgrae. 

All sale items are final sale. 

 

Get 10% Off your first order! Use coupon "GRAE"